Your Privacy at 24 Magic Casino

We built this page as a plain-English summary of how we handle personal information at 24 Magic Casino. When you open an account, play, make a payment, or contact us, we collect certain data so we can provide our service safely and meet legal duties. At 24 Magic Casino, we keep that collection tied to real operational needs rather than vague catch-all claims.

What we may collect includes:

• Account data such as your email address, full name, residential address, date of birth, and contact details
• KYC data such as photo ID, proof of address, and in some cases a selfie or source-of-funds evidence
• Payment data, with card and wallet processing handled by PCI-DSS payment partners rather than stored in full by us
• Gameplay data including bets placed, session activity, bonus use, and game outcomes
• Device and technical data such as IP address, browser type, device identifiers, app version, and fraud-prevention signals
• Marketing preferences showing what messages you want to receive, and by which channel

If you need the formal legal wording, you can also contact us at privacy@casino24magic.com.

At 24 Magic Casino, we collect and use personal data for specific reasons tied to compliance, account protection, and the day-to-day running of our services. We do not ask for verification documents or technical data for show; we use them because licensed gambling services must confirm identity, prevent misuse, and maintain reliable records.

We use data to:

• meet KYC and AML obligations under our licence and verify that you are old enough to play
• prevent fraud, chargebacks, duplicate accounts, collusion, and bonus abuse
• process deposits, withdrawals, account changes, and important service communications
• personalise your experience with relevant game suggestions, promotions, and account messaging where your preferences allow it
• maintain service reliability, monitor suspicious activity, troubleshoot errors, and protect account security
• keep records required by law, regulatory standards, and dispute-resolution processes

That means your details help us process your account, keep play fair, and make sure our systems work as intended. If you want to update communication choices, you can do that through your account tools or by writing to privacy@casino24magic.com.

If you play with 24 Magic Casino and are covered by GDPR or similar privacy laws, you have clear rights over your personal information. We believe those rights should be easy to understand and straightforward to use, not buried in dense legal wording.

Your rights may include:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct incomplete or inaccurate information
• Erasure — request deletion of your data, noting that legal retention duties may override deletion in some cases, especially for AML records
• Portability — ask for a machine-readable export of eligible data
• Restriction — request limits on how we use certain information while a concern is reviewed
• Objection to marketing — opt out of promotional messages at any time
• Withdraw consent — where processing depends on consent, you can withdraw it

You can usually make these requests from your account dashboard or by emailing privacy@casino24magic.com. We may need to verify your identity before we action a request, so your data stays protected.

We keep personal data only for as long as there is a valid legal, regulatory, or operational reason to do so. For gambling accounts, that often means retaining core account and verification records for the required AML period after account closure, typically 5 to 7 years depending on the rule that applies. At 24 Magic Casino, retention periods are shaped by compliance duties, dispute handling, fraud prevention, and accounting obligations.

We also use cookies and similar tools to keep our services working smoothly. These may include:

• Necessary cookies for login sessions, security, and core site functions
• Preference cookies to remember settings and usability choices
• Analytics cookies to understand site performance and improve journeys
• Marketing cookies to measure campaign relevance where consent applies

You can manage non-essential cookies through our cookie banner and browser settings. For any privacy question, contact privacy@casino24magic.com.

This is a plain-language summary. The full policy is in your account settings.